Privacy policy

This Privacy Policy describes how Sant Clair collects, uses, and protects your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website, place an order, create an account, subscribe to marketing communications, or contact us, we may collect certain personal information, including:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information
  • IP address
  • Browser and device information
  • Order history
  • Customer reviews and submitted content

How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Communicate regarding purchases and account activity
  • Improve our website, products, and services
  • Detect fraud and maintain website security
  • Send marketing emails and promotional content
  • Display customer reviews and testimonials
  • Analyze website traffic and customer behavior

Marketing Communications

By subscribing to our newsletter, entering your email during checkout, or creating an account, you may receive promotional emails, offers, product launches, and updates from Sant Clair.

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Payments

All payments are securely processed through trusted third-party payment providers, including Stripe.

Sant Clair does not store or have direct access to your complete payment card information.

Shopify

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services.

Your data may be securely stored through Shopify’s systems, databases, and applications.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, personalize content, analyze website performance, and support advertising campaigns.

These technologies may collect information regarding your browsing behavior, device information, pages visited, time spent on the website, and interactions with advertisements.

We may use tools and services including:

  • Google Analytics
  • Google Ads
  • Meta Pixel
  • Shopify Analytics
  • Email marketing and SMS marketing platforms

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Sharing Your Information

We may share your information with trusted third-party service providers only when necessary to operate our business and provide our services.

This may include:

  • Payment processors
  • Shipping and logistics providers
  • Marketing and analytics platforms
  • Fraud prevention and security providers
  • Customer support software

We do not sell your personal information to third parties.

Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights

If you are located in Germany, the Netherlands, the United Kingdom, or other regions with applicable privacy laws, you may have rights regarding your personal information, including:

  • The right to access your personal data
  • The right to correct inaccurate information
  • The right to request deletion of your data
  • The right to object to certain processing activities
  • The right to withdraw consent for marketing communications

To exercise any of these rights, please contact us at contact@santclair.com.

Children’s Privacy

Our website is not specifically directed toward children, but it may be accessed by users of various ages. We encourage parents and guardians to supervise online activity where appropriate.

Security

We implement reasonable security measures to help protect your personal information from unauthorized access, misuse, disclosure, or loss.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

Sant Clair reserves the right to update or modify this Privacy Policy at any time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page.

Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact us:

Sant Clair Support
Email: contact@santclair.com