Terms of service
Welcome to Sant Clair. By accessing our website and purchasing our products, you agree to be bound by the following Terms of Service.
Please read these terms carefully before using our website.
General Conditions
Sant Clair reserves the right to refuse service to anyone at any time for any reason.
By using this website, you confirm that you will not use our products or services for any unlawful or unauthorized purpose.
You agree not to reproduce, duplicate, copy, sell, or exploit any part of the website, products, branding, or content without written permission from Sant Clair.
Products & Services
Sant Clair offers luxury men's accessories for customers located in selected international markets, including Germany, the Netherlands, and the United Kingdom.
We make every effort to display product images, colors, descriptions, and details as accurately as possible. However, we cannot guarantee that your device’s display will perfectly represent actual product colors or textures.
We reserve the right to modify, discontinue, or update products and pricing without prior notice.
Pricing & Payments
All prices displayed on our website are shown in the currency available at checkout.
Payments are securely processed through trusted third-party providers, including Stripe.
Sant Clair reserves the right to refuse or cancel orders suspected of fraud, unauthorized activity, or policy violations.
Shipping & Delivery
Shipping times, processing times, and delivery estimates are displayed during checkout and may vary depending on destination country, logistics providers, customs procedures, and seasonal demand.
Sant Clair is not responsible for delays caused by shipping carriers, customs clearance, incorrect customer information, weather conditions, strikes, or events outside our control.
Returns & Refunds
Our Return & Refund Policy outlines the conditions regarding exchanges, returns, cancellations, and refunds.
By placing an order, you agree to the terms stated in our Refund & Return Policy.
Intellectual Property
All website content, including logos, branding, designs, product images, graphics, text, and visual materials, are the intellectual property of Sant Clair and may not be copied, distributed, or used without authorization.
User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password.
Sant Clair reserves the right to suspend or terminate accounts suspected of fraudulent, abusive, or unauthorized activity.
Limitation of Liability
To the maximum extent permitted by law, Sant Clair shall not be liable for indirect, incidental, special, or consequential damages resulting from the use of our website, products, or services.
Our total liability for any claim relating to a purchase shall not exceed the amount paid for the product.
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
Changes to These Terms
Sant Clair reserves the right to update or modify these Terms of Service at any time without prior notice.
Continued use of the website after changes are posted constitutes acceptance of those changes.
Contact Information
If you have any questions regarding these Terms of Service, please contact:
Sant Clair Support
Email: contact@santclair.com
Shipping Policy
Sant Clair currently ships to Germany, the Netherlands, and the United Kingdom.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
During periods of high demand, holidays, or promotional events, processing times may be extended.
Shipping Times
Estimated delivery times are displayed during checkout and may vary depending on:
- Destination country
- Carrier availability
- Customs procedures
- Seasonal demand
- External logistical factors
Sant Clair is not responsible for delays caused by customs clearance, weather conditions, transportation disruptions, or circumstances outside our control.
Tracking Information
Tracking information will be provided when available after the order has been shipped.
Please allow some time for tracking updates to appear after dispatch.
Incorrect Shipping Information
Customers are responsible for ensuring that all shipping information provided during checkout is accurate and complete.
Sant Clair is not responsible for failed deliveries, delays, or lost packages caused by incorrect or incomplete shipping details.
Customs, Duties & Taxes
Depending on the destination country, customs duties, import taxes, VAT, or additional fees may apply.
These charges are the responsibility of the customer unless otherwise stated during checkout.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact our support team at contact@santclair.com.
We will work with the shipping carrier to investigate the issue and provide assistance whenever possible.
Contact Information
Sant Clair Support
Email: contact@santclair.com
Legal Notice
The information, content, policies, and materials available on the Sant Clair website are provided for general informational and commercial purposes only.
While we make every effort to ensure accuracy, Sant Clair does not guarantee that all information on the website is complete, current, or error-free at all times.
No Guarantees
Sant Clair does not guarantee uninterrupted access to the website or error-free operation of all services and functionalities.
Product availability, pricing, shipping times, and promotional offers may change without prior notice.
External Factors
Sant Clair is not responsible for delays, damages, or failures caused by events beyond our reasonable control, including but not limited to:
- Customs procedures
- Carrier disruptions
- Natural events
- Government actions
- Internet outages
- Technical failures
- Force majeure events
Product Representation
We make reasonable efforts to accurately display product images, colors, materials, and descriptions. However, actual product appearance may vary slightly depending on screen settings, lighting, manufacturing updates, or device displays.
Third-Party Services
Our website may use or integrate third-party services, platforms, payment processors, analytics tools, and advertising providers including Shopify, Stripe, Google, and Meta.
Sant Clair is not responsible for the policies, practices, or operations of third-party services.
Limitation of Liability
To the fullest extent permitted by law, Sant Clair shall not be liable for indirect, incidental, punitive, or consequential damages arising from the use of our website, products, or services.
Contact Information
Sant Clair Support
Email: contact@santclair.com