Shipping policy
Sant Clair currently ships to Germany, the Netherlands, and the United Kingdom.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
During periods of high demand, holidays, or promotional events, processing times may be extended.
Shipping Times
Estimated delivery times are displayed during checkout and may vary depending on:
- Destination country
- Carrier availability
- Customs procedures
- Seasonal demand
- External logistical factors
Sant Clair is not responsible for delays caused by customs clearance, weather conditions, transportation disruptions, or circumstances outside our control.
Tracking Information
Tracking information will be provided when available after the order has been shipped.
Please allow some time for tracking updates to appear after dispatch.
Incorrect Shipping Information
Customers are responsible for ensuring that all shipping information provided during checkout is accurate and complete.
Sant Clair is not responsible for failed deliveries, delays, or lost packages caused by incorrect or incomplete shipping details.
Customs, Duties & Taxes
Depending on the destination country, customs duties, import taxes, VAT, or additional fees may apply.
These charges are the responsibility of the customer unless otherwise stated during checkout.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact our support team at contact@santclair.com.
We will work with the shipping carrier to investigate the issue and provide assistance whenever possible.
Contact Information
Sant Clair Support
Email: contact@santclair.com